WE ARE HERE.

WE HAVE TIME.

WE ARE ON YOUR SIDE.

We’re not just Support Coordinators, we are your local experts in Disability,Injury and Aged Care.

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Support

Our highly trained & experienced Specialist Support Coordinators assist Australians with injury, disability & those entering into aged care services to navigate these complex schemes.

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Experts

We provide support that focuses on addressing barriers and reducing complexity in the support environment, while assisting our clients to connect with supports and build capacity and resilience.

What makes us unique? We only do Support Coordination

Our Specialist Support Coordinators come from customer service backgrounds, they have diverse experiences and cultures, and they are local to their communities. As a result, our team are relatable to our clients; highly trained and experienced in Disability, Injury and Aged Care processes and language, and have an incredible work ethic – when our team stands by your side you will always be supported to get what you need.

Complex plan reviews & reporting are our specialty. Our Specialised Support Coordinators utilise an evidence-based approach, focusing on our client’s strengths, to assist Participants to get the best possible outcomes from their funding. This means ensuring funding meets all aged care, injury & disability needs and always promotes human rights.

Meet our i’ara Villages

i’ara is the largest Specialist Support Coordination organisation in North Queensland with over 50 coordinators in our dedicated support village. We have now grown beyond our strong North Queensland foundations to support Australians everywhere. Our foundations have provided a robust understanding of the challenges that regional and remote communities face. Working in remote areas with limited services has taught us valuable skills, allowing us to innovate and fill critical gaps in support. As we grow, we bring this experience to new places, setting a benchmark for quality and commitment and ensuring our foundational values of expert, community-focused support are echoed in every corner of Australia.

Our team is lead by a dedicated support village who are local to the communities they support. We provide face to face support in the below locations:

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CAIRNS
VILLAGE

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TOWNSVILLE
VILLAGE

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Atherton Tablelands & Cassowary Coast

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Whitsundays & Mackay VILLAGE

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WERRIBEE

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Toowoomba

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MILDURA

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"

Before you and the NDIS I spent nearly 2.5years mainly confined to my bed, leaving it only to go to my doctor every 2 weeks or the hospital approximately once a month. I can’t thank you enough, your team has changed my life.

NIISQ Participant | Mackay

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We Do Support Coordination

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