Helping you feel supported, understood and confident with your NDIS plan.

We provide NDIS support coordination in over 100 towns throughout Australia, from remote to metro.

An i'ara participant in his power wheelchair sharing a laugh with his Support Coordinator on a Far North Queensland country track

Registered provider

NDIS Registered Provider NIISQ Registered Provider TAC Registered Provider WorkCover Queensland
Two members of the i'ara community sharing a meal and a laugh outdoors in Far North Queensland
Our story

From regional grassroots beginnings to one of Australia's leading providers.

Founded in Cairns in 2018, i'ara has grown from one Support Coordinator into one of Australia's leading Specialist Support Coordination providers. We specialise exclusively in navigating and coordinating the systems around a person's life, funded through your NDIS or injury insurance plan, under a specific funding category called “Support Coordination.”

Read our full story on the About page →

Some of our amazing awards

Winner, 2025 Australian Disability Service Awards, Outstanding Support Coordination Provider Winner, 2026 Tablelands Business Excellence Awards, Employer of Choice Great Place to Work Certified

Full award history is listed on the About and Impact pages.

Who we help

Support that meets you where you are.

Participants & families

Participants and families navigating an NDIS plan.

Insurance scheme participants

Anyone supported under other insurance schemes like WorkCover and NIISQ, where Support Coordination is included in their plan.

Health & community organisations

Local health and community organisations, through free education and training on the NDIS and system navigation.

Why families and hospitals choose i'ara

Recognised experts

Regionally and nationally recognised as experts in the field

Regional & remote

Speciality in supporting people in regional and remote locations

First Nations communities

A significant proportion of our participants identify as First Nations

The i'ara team was amazing to work with. They helped our patient move from hospital into a home with the right supports in place, efficiently, and supported the family to understand the whole process.
— Cairns Hospital, Advanced Occupational Therapist

Know someone who needs support navigating the NDIS?

Refer them to i'ara today. Getting help is simple: you refer, we do the rest.